Return Policy

Dear Valued Customer,

Thank you for reaching out to us regarding the return of your product. To ensure a smooth and efficient returns process, we kindly ask you to fill out this PDF form with the necessary details.

Instructions:

  1. Download and Open the Form: Click on the link to download the PDF form to your device. Open the form using a PDF reader such as Adobe Acrobat.
  2. Fill Out the Required Fields: Complete all required fields in the form, including your contact information, order number, product details, and reason for return.
  3. Save the Completed Form: After filling out the form, save the completed version on your device.
  4. Submit the Form: Send the saved PDF form back to us via email at shop@eider.is with the subject line “Product Return Form.”

Important Notes:

  • Please ensure all information is accurate and complete to avoid any delays in processing your return.
  • If you encounter any issues with the form or have any questions, feel free to contact our customer support team at +354 899 836 or at
    shop@eider.is.

We appreciate your cooperation and understanding and we look forward to assisting you with your return.

Best regards,
The team at King Eider